Frequently Asked Questions

Click on the "Register" button and fill in all required fields.

All requested information is useful for the project. Flieds marked with an "*" are mandatory.

Wait 24 hours, and you will receive an email at the adress you provided, containing your username and password to access the platform.

Check your spam folder. If you still don't find it, email support.aceascuola@digitedspa.it with the adress you registered with..

Yes, by contacting support at support.aceascuola@digitedspa.it

On the login page, select “Forgot your password?” and enter your email to receive reset instructions.

Check your spam or junk folder. If it's not there, wait a few minutes and try again.

It's immediate. After following the link, you can create a new password and log in.

Contact support at support.aceascuola@digitedspa.it

Sessions are the three educational tracks of the Acea School Water Education program, each focusing on specific topics.

Begin with the first micro-learning module of the first Session. The following modules will unlock sequentially as you complete each one.

First target: grades 1-3 (elementary)

Second target: grades 4-5 (elementary) / grade 1 (middle school)

Third target: grades 2-3 (middle school)

No. While there is no fixed deadline, it’s recommended to complete each Session before starting the next.

Click the "Close" icon in the upper corner of the box.

Yes, the platform is accessible at any time. After the first completion, modules can be revisited freely.

Yes. Close the module and reopen it to restart the test with no saved responses.

After completing the full training, you can request a visit according to the schedule published on the platform by emailing aceascuola@aceaspa.it

Complete the full training, review the regulations on the platform, and then submit your entry via aceascuola@aceaspa.it

For questions about Acea School Program, email aceascuola@aceaspa.it For technical support, email support.aceascuola@digitedspa.it

Include a clear description of your request, any technical details, screenshots if available, your full name, and the email you registered with.