Cookie Policy

Pursuant to Article 13 of EU Regulation 679/2016 (hereinafter, “GDPR”) on the protection of personal data, as well as in accordance with the provisions adopted by the Italian Data Protection Authority regarding cookies, including the “Guidelines on Cookies and Other Tracking Tools” dated 10 June 2021, Acea S.p.A. provides you with clear and transparent information about the use and management of cookies installed on the domain www.gruppoacea.it (hereinafter, the “Website”) and its subdomains, i.e., other subdomains accessible through the Website.

This policy (hereinafter, the “Policy”) refers exclusively to the personal data processing activities carried out by Acea S.p.A. as the Data Controller and Manager of the Website.

Strictly necessary cookies


These cookies are strictly necessary for the proper functioning of the website and cannot be disabled in our systems. They are usually set only in response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can configure your browser to block these cookies or alert you about them, but as a result, some parts of the website may not function properly. These cookies do not store any personal information. The legal basis for the use of these cookies is the execution of the service and ensuring the proper functioning of the website.

 

The table below lists the strictly necessary cookies used by Acea SpA.

 

HostCookieFirst- or Third-PartyStorage
    

 

Performance cookies

 

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and how users navigate our website. The information collected by these cookies may be used to track individual users, so that the user can be identified. The legal basis for the use of these cookies is the consent of the data subject. If you do not allow these cookies, we will not know when you visited our website. Accepting these cookies may result in data being transferred outside the European Economic Area, including to the United States of America.

 

HostCookieFirst- or Third-PartyStorage
    

 

Functionality cookies

 

These cookies allow the website to provide enhanced features and personalized settings. They may be set by us or by third-party providers whose services we have integrated into our pages. The legal basis for the use of these cookies is the consent of the data subject. If you do not allow these cookies, some or all of these services may not function properly.

 

HostCookieFirst- or Third-PartyStorage
    

 

Profiling cookies




These cookies may be set on our website by our advertising partners. They can be used by those companies to build a profile of your interests and show you relevant ads on other websites. These cookies do not directly store personal information but rely solely on identifying your browser and internet device. The legal basis for the use of these cookies is the consent of the data subject. If you do not allow these cookies, you will see ads on other websites that are not tailored to your interests.

Cookies are small text strings (typically consisting of letters and numbers) that allow a website to recognize a particular device or browser. These text files are sent by the website to the browser used by the user for browsing, stored on the user’s device (e.g. Computer, Tablet, Smartphone, etc.), and subsequently sent back to the same website during the user’s next visit.
 

There are different types of cookies, each with specific characteristics, which can generally be classified as follows:
 

  • Session cookies, which are deleted immediately after the browser is closed;
     

  • Persistent cookies, which remain on the user’s device and continue to function even after the browser is closed, until they expire after a specific period;
     

  • First-party cookies, generated and managed directly by the operator of the Website the user is browsing;
     

  • Third-party cookies, generated and managed by entities other than the operator of the website the user is browsing (usually under a contract between the website owner and a third party).

Users can block or delete cookies, either partially or entirely, by using specific features available in their browser. However, if all or some of the aforementioned technical cookies are disabled, the website may become unavailable, or certain services and specific features of the Website may no longer be accessible or may not function correctly. Additionally, the user may be required to modify or manually enter some information or preferences each time he visits the Website.


For more information on how to set cookie preferences through your browser, please refer to the user manual of the browser you are using.


For more information about the cookies set on this Website, or to view the cookies stored on the device, manage them, delete them, and modify your preferences, you can access the cookie settings panel here.

Acea S.p.A. is the data controller (“Data Controller”), with its registered and head office in Rome, Piazzale Ostiense, no. 2, 00154, certified e-mail: acea.spa@pec.aceaspa.it.

The Controller has appointed a Data Protection Officer (DPO), who can be contacted at privacy@aceaspa.it.

Third parties that have installed cookies on this website act as Independent Data Controllers and provide information about the purposes and modalities they pursue through their own specific policies.

Data collected through cookies may be processed by employees and collaborators of Acea S.p.A., acting as persons authorized to process personal data.


Additionally, such data may be processed by trusted companies that perform technical and organizational tasks related to the management of the website on our behalf. These companies are our direct collaborators and operate as Data Processors. The full list of Data Processors is constantly updated and available upon request by contacting us at the addresses listed below.


Data will be disclosed to third parties who, as previously mentioned, act as Independent Data Controllers. Data collected through Google and Facebook Pixel cookies may be transferred outside the European Union, specifically to the United States of America. Such transfer is carried out in accordance with the principles set out in the GDPR.

At any time, where the relevant conditions are met, you may request information regarding the processing of your personal data and exercise the rights provided under Articles 15 et. seq. of the GDPR, including the rights of access, rectification, object, and restriction of processing.

 

Data subjects also have the right to lodge a complaint with the Personal Data Protection Authority. To exercise your rights, you may contact the Data Protection Officer appointed by the Controller by sending a specific request to the following address: privacy@aceaspa.it.

Policy last updated: May 2025